| E c l e c t i c J D e s i g n s |
| Policies Items created by hand- All items are created by Jeni using the finest materials. Most of my materials are from the raw but some are purchased from reputable suppliers in the industry. Please remember that each item is individually created, and as such, has its own individual personality. No two items are ever alike. If for any reason you are not satisfied with your purchase, contact Jeni to discuss the best way to exchange or repair your item. Finger print jewelry-Each fingerprint or thumb print keepsake jewelry item you order is commissioned artwork, custom crafted, and very personal in nature. Each piece is cast and finished by hand. Surface and size variations are to be expected and add to the natural beauty and individuality of these unique keepsakes. Information about size, style, design, thickness, engraved, stamped or written information, quality of fingerprint, and precious metal selection for each order is reviewed when the order is taken and reviewed again when fingerprints, or custom order are received back in my studio. Every effort is made to ensure the correct specifications for the order before processing begins. Return Policy: All jewelry pieces created by Jeni Sheldrake of Eclectic J Designs, are commissioned artwork. The pieces are personal in nature and cannot be returned for credit, refund, exchange or reclamation. Unlike manufactured items, no two pieces are alike, just as no two fingerprints are alike. Returns or refunds for personalized jewelry will not be given. No obligation exists to retain merchandise returned without any notice and a mutual agreement on the return. Should a customer wish to have merchandise returned to them, all shipping and handling charges that apply must be paid for by the customer. Product Care Store your jewelry away from the bathroom whenever possible and Protect jewelry from liquids, solvents and harsh chemicals and activities. Sterling silver will tarnish; seal it in an air tight plastic container to minimize this effect. Use a soft-silver polishing cloth to remove tarnish. Glass and semi-precious beads may crack/break if dropped on a hard surface. Repair Warranty 30-day repair warranty covers defective base jewelry parts and hardware; does not cover soft/malleable features, natural bead variations and mistreated products. Order Cancellation: Customers may cancel an order within 24 hours after placing the order. All pieces are commissioned artwork and very personal in nature, customers cannot cancel an order more than 24 hours after the order has been placed. Guarantee: We guarantee that the craftsmanship and materials used are according to the original stated specifications agreed upon. Privacy Policy: When you order from Eclectic J Designs, your name, contact phone number, e-mail address, shipping address and billing information (credit card number/expiration date along with the billing address) must be included. Credit card information is not stored once the order has been processed. Fingerprints and/or footprints and/or hand prints of the individual(s) are required for imprinting on the custom piece you are ordering. Personal information that you would like included for any engraving on the piece you are ordering are also needed. This data is used to prepare your piece, process your order and ship it. This information enables order and shipping confirmations via e-mail or telephone. Except for these purposes, Eclectic J Designs will never disclose this information to any third party. Legal Notice: We strive to ensure timely and accurate product information and pricing on our website. We reserve the right to correct, update, and modify any and all information at our discretion. Prices are subject to change without notice. All designs by Jennifer Sheldrake, Eclectic J designs, are copyrighted. Any and all pictures on our website may have been altered, resized, or modified. Any and all pictures displayed offer the customer a general idea of our designs, sizes, shapes, textures, suggested uses and quality .Copyright 2006-2007, All Rights Reserved |
| E c l e c t i c J De s i g n s unique ~ extrodinary ~ wearable art |